AI & Automation

AI Chatbot Trained on Your Content

Answer customer questions around the clock using your own pages and FAQs, and hand off hot leads.

AI & Automation

  • Answers from your own content
  • Lead capture inside the chat
  • Handoff to WhatsApp or your team
  • English, Hindi & Gujarati replies
  • Chat logs in your admin

Visitors ask the same questions every day: prices, sizes, timings, locations, eligibility and delivery. This module adds an AI chatbot that answers those questions using your own website content, product data and FAQs, then passes interested visitors to your team with the conversation attached.

Who it's for

Coaching institutes answering course and fee questions, clinics explaining treatments and timings, real estate developers sharing project details, textile and jewellery stores helping shoppers find products, and SaaS startups handling product questions.

What's included

  • Answers grounded in your content: pages, product catalogue, FAQs and documents you choose.
  • Clear boundaries: the bot says when it does not know and offers to connect the visitor with your team.
  • Lead capture inside the chat, collecting name, phone number and interest when the visitor is ready.
  • Handoff to WhatsApp, email or a live team member.
  • Replies in English, Hindi and Gujarati, matching the language the visitor writes in.
  • Your brand's tone and look, configured in the admin.
  • Chat logs in your admin, so you can review questions and improve your content.
  • Content refresh so the bot stays current as you update your site.

How we build it

We use retrieval-augmented generation: your content is split into passages and indexed for search, and each answer is generated by a leading language model using only the most relevant passages. The chat widget is a lightweight React component that loads after your page, so it does not slow down your site. The backend runs on Node.js with conversation logs stored in MongoDB or PostgreSQL.

Time to add

A chatbot trained on your website and FAQs typically takes two to three weeks, including testing with real questions. Connecting it to live product or booking data adds time depending on the systems involved.

Follow up with every chat lead using automated follow-ups and reminders.

Next step

Explore our AI automation service, or send us the questions your team answers most and we will show you how a chatbot would handle them.

AI & Automation

Want this in your build?